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What We Do

FAQs (Frequently Asked Questions)

General FAQs at the Henry County Senior Center in Napoleon, Ohio
General FAQs at the Henry County Senior Center in Napoleon, Ohio
Have you ever had a question about the Henry County Senior Center and didn’t know where to find the answer? If so, you’ve come to the right place.
This section is a compilation of answers to the questions most commonly asked by our constituents. Just start by following one of the links below. If you can’t find the question you wanted to ask, don’t hesitate to contact us.
  • 1. What does your organization do?

    Our organization raises awareness and helps seniors through extensive programs and services. For a list of specific programs and services we provide, visit our What We Do section.

  • 2. How can I get involved?

    We’re always on the lookout for individuals wanting to get involved. Visit our How to Help section to find out ways to donate or volunteer.

  • 3. If I were to donate funds, how is my money used?

    We have a responsibility to our community and our donors through our hard work to ensure long-term sustainability of the organization. We make our IRS Form 990 available for review, as required by law.

  • 4. What is your organization's privacy policy?

    Our organization takes our privacy policy seriously and takes steps to protect and ensure the safety of our supporters. We do not sell or otherwise disclose information about our volunteers, senior citizens or supporters outside of our immediate organization. This policy has no exceptions. We do not sell or exchange your information with any other organizations, public, private or nonprofit.

  • 5. Do you help with tax preparation?

    Yes, NW Ohio Senior Services provides tax assistance at the Henry County Senior Center for seniors over the age of 60 who reside in Henry County and are low to moderate income below $67,000.00. Call 419-599-5515 to make an appointment. We do not charge, but donations are accepted.

  • 6. Do you have Medicare Registration help?

    Yes! The Henry County Senior Center offers Medicare help. Appointments are available throughout the year and during the open enrollment period. Call 419-599-5515 to schedule an appointment. This service is free, donations are accepted.

  • 7. What classes and activities are available to seniors at HCSC?

    Please go to the News & Events Menu to connect to the Newsletter, Daily Activity, Menu, Monthly Calendars, & Trips.

  • 8. Is there an age restriction and how do I join?

    In order to become a part of the Senior Center you must be 60 years old. However, anyone can sign up to have the Newsletter emailed to them and all are welcome for lunch. Lunch suggested donation is $3 for those 60 and over and $6 charge for those under 60. This is a good way to keep in touch with your senior loved one.

  • 9. What Government food programs do you have for the Seniors?

    SeaGate Food Bank offers food boxes available from the Government for low-income seniors. This is an income-based program. Application are available at the senior center, once filled out, we will submit your application. When SeaGate approves your application, you will receive a conformation letter. Your food box can then be picked up by you at 1805 Oakwood Avenue, Napoleon. Food box pick up is on the fourth Wednesday of the month from 10:30am to 11:30am. Please call SeaGate at 419-244-6996 for information on the enrollment process.

Our Impact in 2024:

  • Meals Served

    85,365

  • Transports

    9,122

  • Volunteer Hours

    15,285

  • Participant Hours

    55,250

© 2025 Henry County Senior Center
Privacy Policy

Privacy Policy

  1. What Information Do We Collect? When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.
  2. Personal Information You Choose to Provide We may request that you voluntarily supply us with personal information, including your email address, postal address, home or work telephone number and other personal information for such purposes as correspondence, placing an order, requesting an estimate, or participating in online surveys. If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
  3. Website Use Information Similar to other websites, our site may utilize a standard technology called "cookies" (see explanation below, "What Are Cookies?") and web server logs to collect information about how our website is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our website, and the sites visited just before and just after ours. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
  4. How Do We Use the Information That You Provide to Us? Broadly speaking, we use personal information for purposes of administering our business activities, providing service and support and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional standards designed to safeguard the security and privacy of all personal information provided by our users. You may at any time to notify us of your desire not to receive these offers.
  5. What Are Cookies? Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user's web browser on the user's hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user's transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
  6. How Do We Use Information Collected From Cookies? We use website browser software tools such as cookies and web server logs to gather information about our website users' browsing activities, in order to constantly improve our website and better serve our users. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve our website to better meet the needs of our users and prospective users. Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our website as they move from one page to another. Web server logs allow us to count how many people visit our website and evaluate our website's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you.
  7. Notice of New Services and Changes Occasionally, we may use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. As a user of our website, you will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer or by sending us an email request.
  8. How Do We Secure Information Transmissions? When you send confidential personal information to us on our website, a secure server software which we have licensed encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our website. Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as Social Security, credit card, or account numbers to us through an unsecured email.
  9. How Do We Protect Your Information? Information Security -- We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction. Evaluation of Information Protection Practices -- Periodically, our operations and business practices are reviewed for compliance with organization policies and procedures governing the security, confidentiality and quality of our information. Employee Access, Training and Expectations -- Our organization values, ethical standards, policies and practices are committed to the protection of user information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.
  10. How Can You Access and Correct Your Information? You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us using the contact form provided to you within the site structure of our website.
  11. Do We Disclose Information to Outside Parties? We may provide aggregate information about our customers, sales, website traffic patterns and related website information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this privacy policy.
  12. What About Legally Compelled Disclosure of Information? We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
  13. Permission to Use of Materials The right to download and store or output the materials in our website is granted for the user's personal use only, and materials may not be reproduced in any edited form. Any other reproduction, transmission, performance, display or editing of these materials by any means mechanical or electronic without our express written permission is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials appearing on this site may contact us directly.
Terms & Conditions

Terms & Conditions

Donation Refund Policy

We are grateful for your donation and support of our organization. If you have made an error in making your donation or change your mind about contributing to our organization please contact us. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.

Automated Recurring Donation Cancellation

Ongoing support is important to enabling projects to continue their work, so we encourage donors to continue to contribute to projects over time. But if you must cancel your recurring donation, please notify us.

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